Last updated: 27 August 2026
This Refund and Cancellation Policy explains how purchases work on StylesStudio.ai (the "Service"), operated by StylesStudio.ai ("we", "us", "our"). It should be read together with our Terms of Service. By purchasing credits on the Service, you agree to this policy.
StylesStudio.ai generates AI-based hairstyle, beard, and outfit recommendations and visual previews, based on a photo you provide. Each credit you purchase is redeemed for one preview. What we deliver is the recommendation and the visualization itself — not a haircut, a salon booking, or any real-world service. The final, real-world result of any haircut, beard trim, coloring, or outfit choice depends entirely on your own hair, your barber or salon, and how the look is actually executed — factors entirely outside our control.
Because of what the Service actually delivers, all purchases are final and non-refundable, including for reasons such as:
Each preview you generate consumes real, immediate processing cost the moment it runs, so a credit is treated as used as soon as a preview is successfully generated from it, whether or not you go on to use the result.
We will investigate and, where applicable, issue a refund or replacement credit in these limited cases:
To request a review under one of these exceptions, contact us within 7 days of the transaction (see Section 6) with your account email and the payment reference (Razorpay payment ID or UPI transaction reference). We will investigate and respond within a reasonable time, generally within 5–7 business days.
Credit packages on StylesStudio.ai are one-time purchases, not subscriptions — there is no recurring billing and nothing to cancel in that sense. If a payment is initiated but not completed (e.g. you close the payment window before confirming), no charge is made and no credits are granted; simply try again if you'd still like to purchase.
You may stop using the Service and delete your account at any time (Change Password → Delete account). Any unused credits are forfeited on account deletion and are not refunded, consistent with Section 2 above.
Any refund approved under Section 3 is issued to the original payment method used (via Razorpay for card/UPI checkout, or reversed by the same means for a verified manual UPI payment), and typically takes 5–10 business days to reflect, depending on your bank or payment provider.
For any question about a charge, or to request a review under Section 3, email services@thikana-india.com.
We may update this policy from time to time. If we make material changes, we will update the "Last updated" date above. Continued use of the Service after a change means you accept the updated policy.